- IRIP NOT WORKING MISSING APPLE DEVICE SUPPORT HOW TO
- IRIP NOT WORKING MISSING APPLE DEVICE SUPPORT LICENSE
Users must have the correct license type for the mobile device management authority. The device can't be enrolled because the user's account isn't yet a member of a required user group or the user does not have the correct license. Make sure that your user's device is running iOS/iPadOS version 8.0 or later. Confirm that device is running iOS/iPadOS version 8.0 or later. The mobile device type that you're trying to enroll isn't supported. The user might have tried to enroll using a non-iOS device. For Microsoft 365, see Create an APNs Certificate for iOS devices. For Intune standalone, see Renew Apple MDM push certificate. If you replace the certificate, you have to re-enroll all iOS/iPadOS devices in Intune. Important: Make sure that you renew the APNs certificate. Renew the APNs certificate, and then re-enroll the device. Enrollment will fail and this message will appear if: There's a problem with the certificate that lets the mobile device communicate with your company's network.
IRIP NOT WORKING MISSING APPLE DEVICE SUPPORT HOW TO
Review the information about how to set up users in Sync Active Directory and add users to Intune and organizing users and devices. The steps to get an APNs certificate weren't completed, or.The Apple Push Notification Service (APNs) provides a channel to contact enrolled iOS/iPadOS devices. Remove the app, validate user credentials, and then resinstall the app. The Company Portal app on the device is out of date or corrupted. The user must remove one of their currently enrolled mobile devices from the Company Portal before enrolling another. Too many mobile devices are enrolled already. For instructions, see Set up iOS/iPadOS and Mac device management, Get an Apple MDM push certificate, and Renew Apple MDM push certificate. Check that enrollment has been set up correctly and that iOS/iPadOS as a platform is enabled. The Apple Push Notification Service (APNs) certificate is missing, invalid, or expired. The following table lists errors that end users might see while enrolling iOS/iPadOS devices in Intune. See Troubleshoot device enrollment in Microsoft Intune for additional, general troubleshooting scenarios. This article helps Intune administrators understand and troubleshoot problems when enrolling iOS/iPadOS devices in Intune.
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